Verify all cables are connected. If using USB on a both the power and SATA the rear of the system. If you are running Acronis desktop, try different ports on and run Acronis from that to rule out other program.
Follow these instructions to uninstall Acronis True Image:. If you cannot find a solution in KB articles and it is an installation over an older Acronis version, use Cleanup Utility in order to remove the previous version. Installation, Update. Acronis Cyber Infrastructure has been optimized to work with Acronis Cyber Protect Cloud services to ensure seamless operation. If so, the software provides a link for downloading a setup program of the new version.
